Updated September 11, 2026
What’s included.
What happens next.
These terms cover a single property-film order with Shelton Labs. Questions before you order? Email brenden@sheltonlabs.ai.
Your $500 package
One property, using existing professional or suitable phone photos: a 60–90 second 1080p film, a 20–30 second vertical social cut, and branded and unbranded versions. All deliverables are digital files; no physical media is included. We confirm photo coverage and scope before production. Photography, drone work, interactive 3D tours and additional properties are separate.
Photos and timing
Provide original images covering the rooms and exterior you want included, plus any logo and contact details. Uploads use a private Google Drive folder and require a Google account. If that does not work for you, contact us before paying so we can arrange another handoff.
Your first edit is due the next business day after we approve your complete materials and confirm your production slot by email. Business days are Monday–Friday, excluding US federal holidays, in Eastern time. Payment or a requested deadline does not by itself reserve a production slot. Final delivery follows your review and any agreed revisions.
Payment, cancellation and refunds
The package is a one-time $500 payment through Stripe, with no subscription. If we cannot accept your photo set, meet the agreed scope, or offer timing you accept, you may choose a full refund. You may also cancel for a full refund before production starts. We will confirm the start of production by email.
If you need to cancel after production starts, contact us. We will explain the work completed and any available refund before closing the order. If we cannot deliver the agreed package, we will offer a full refund. Refunds go to the original payment method; your bank controls when the credit appears.
Review and revisions
The package includes one consolidated round of changes to shot selection, ordering, pacing, music and branding within the agreed brief. Send those requests together after reviewing the first edit. New creative directions, additional deliverables or replacement photo sets after production begins may require a separate quote, which you approve before extra work starts.
Corrections to production errors and visible mismatches with the source photos are included. If a generated shot cannot be corrected, we will work with you to replace or omit it. We do not promise that unseen spaces can be reconstructed accurately.
AI and property accuracy
AI adds motion to the photos. Generated views may introduce or alter details, including areas outside a photo’s edges. We review the results against the source images, and you review the finished film for property accuracy before publishing. These are marketing films, not measurements, floor plans, inspections or interactive tours.
Permission to use the materials
By ordering, you confirm that you have permission to provide the photos, logos and other materials for video production and to use the finished work for your property marketing. Supplying a listing link alone does not establish permission to use its photography. We may process the materials with AI video and editing services to produce your film.
You may use the delivered film on your website, social channels and other marketing channels, subject to any applicable platform and brokerage requirements. Unbranded delivery does not guarantee acceptance by a particular MLS. We use music we are permitted to include; requests for specific commercial tracks require appropriate licensing.
Portfolio and privacy
We ask separately for optional permission to show your film in our portfolio. Declining does not change your package. Your upload folder is shared with the Google account you supply; private order records are kept separately. Read our privacy notice for how we handle your information.